Terms & Conditions

Last Updated: 1/15/2023

Introduction

This website is operated by DJR Authentication. Throughout the site, the terms “we,” “us,” and “our” refer to DJR Authentication. DJR Authentication offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

Section 3 - Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. This site may contain certain historical information, provided for reference only. We reserve the right to modify the contents of this site at any time.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service without notice.

Section 5 - Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information.

Section 7 - Optional Tools

We may provide access to third-party tools over which we have no control. We provide access to such tools "as is" and “as available” without any warranties, representations, or conditions.

Section 8 - Payment Processing

We use Stripe to process payments securely for both online and in-person transactions. Stripe's robust payment gateway encrypts your card information, ensuring your data is protected. Whether you're making a purchase on our website or in person, rest assured that your payment details are handled with the utmost security by Stripe, a trusted payment processor.

Section 9 - Affiliate Marketing and Third-Party Links

Our website may contain affiliate marketing links, which means we may get paid commission on sales of those products or services we write about. Our editorial content is not influenced by advertisers or affiliate partnerships. We use these proceeds to support our website. Any such affiliate links will be disclosed. When you click on an affiliate link and make a purchase, you support our website, and we may earn an affiliate commission.

Section 10 - User Comments, Feedback, and Other Submissions

If you send specific submissions or creative ideas, suggestions, or other materials, you agree that we may use them without restriction. We may monitor, edit, or remove content that we determine is objectionable.

Section 11 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 12 - Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site or in the Service that contains errors or inaccuracies. We reserve the right to correct any errors or inaccuracies without prior notice.

Section 13 - Prohibited Uses

You are prohibited from using the site for unlawful, unauthorized, or harmful purposes.

Section 14 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, error-free use of our service. The Service and all products and services are provided "as is" and “as available.” We shall not be liable for any damages arising from your use of the Service.

Section 15 - Indemnification

You agree to indemnify and hold us harmless from any claims or demands, including attorneys’ fees, arising from your breach of these Terms of Service.

Section 16 - Severability

If any provision of these Terms is determined to be unlawful or unenforceable, it shall be severed from these Terms.

Section 17 - Termination

These Terms of Service are effective unless terminated by you or us. We may terminate this agreement at any time without notice.

Section 18 - Entire Agreement

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement between you and us.

Section 19 - Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of South Carolina, United States.

Section 20 - Changes to Terms of Service

We reserve the right to update, change or replace any part of these Terms of Service.

Section 21 - Contact Information

Questions about the Terms of Service should be sent to us at info@djrpro.com.

Section 22 - Appraisal and Authentication Process

At DJR Authentication, we are committed to providing a thorough and transparent appraisal and authentication process for your items. Our experts evaluate items with the utmost care and professionalism. The process includes a detailed examination, assessment, and authentication based on established criteria. We consider factors such as provenance, condition, rarity, and historical significance.

Our fees for appraisal and authentication services are determined based on the size, complexity, and time required. We aim to provide competitive pricing while maintaining the highest quality of service. The timeline for completion may vary depending on the specific item and its complexity, but we strive to deliver results promptly.

Section 23 - Item Submission Guidelines

To ensure a smooth appraisal and authentication process, users must adhere to our submission guidelines. Items submitted for appraisal should be in a specified format and meet certain condition requirements. Users may be required to provide documentation, such as provenance history or certificates of authenticity when applicable.

Detailed guidelines for item submission can be found on our website or provided upon request. Following these guidelines helps streamline the evaluation process and ensures accurate results.

Section 24 - Ownership and Rights

Appraisal reports and authentication certificates generated by DJR Authentication are the property of our business. Users do not receive ownership rights to these documents, but they are granted a personal, non-transferable license to use them for their intended purpose.

Section 25 - Dispute Resolution

In the event of a dispute related to our appraisal or authentication services, we encourage open communication. Users are welcome to reach out to our customer support team to address concerns. If a resolution cannot be reached through communication, we may suggest mediation or arbitration as an alternative dispute resolution method.

Section 26 - Liability for Appraisal and Authentication

Our liability is limited to the cost of the appraisal and authentication services provided. While we strive for accuracy and professionalism, disputes or challenges to appraisal results are addressed through our dispute resolution process.

Section 27 - Confidentiality

We prioritize the confidentiality of user information, especially sensitive data related to appraised items. Our team is committed to safeguarding your information and ensuring it is used only for the purpose of appraisal and authentication.

Section 28 - Insurance and Valuation

We may offer insurance or valuation services. Details regarding coverage, costs, and terms for these services can be found on our website or obtained by contacting our customer support team.

Section 29 - Shipping and Handling

If physical items are submitted for appraisal through the mail, our website provides information about shipping and handling procedures. Users are responsible for shipping costs, and we recommend appropriate insurance and tracking to protect valuable items during transit.

Section 30 - Client Responsibilities

Users engaging our appraisal and authentication services are expected to provide accurate information about their items. Cooperation throughout the appraisal process ensures accurate results.

Section 31 - Termination of Appraisal and Authentication Services

Our business reserves the right to terminate appraisal or authentication services for users under certain conditions, such as non-payment or violation of our terms and conditions. We will communicate such terminations to affected users.

Section 32 - Testimonials and Reviews

We value user testimonials and reviews as they provide valuable feedback. Testimonials and reviews submitted by users may be featured on our website. We may moderate or verify these testimonials to ensure their authenticity and relevance.